BORROWKEY SUPPORT

A little help
with the handover.

Email support@jimdoes.it, or use Settings → Report a Bug in the app.

Where are my photos and records?

They are stored inside BorrowKey on your iPhone. There is no account or automatic cloud sync. Importing a photo does not grant access to the rest of your photo library.

How do I keep a backup?

Open Settings and export a backup. Save the file to a location you trust. Use Import backup to add saved vehicles and records to your current library. Existing records are kept; importing a backup does not overwrite a record already on this iPhone. Deleting BorrowKey removes its local data.

Can the borrower sign the PDF remotely?

BorrowKey captures drawn or typed acknowledgments together on the same iPhone. Those signatures appear in the PDF you share. It does not send remote signature invitations.

What changes after a handover?

A finished check is locked. Use the return check when the car comes back to record its new readings and condition without changing the original handover.

How do I manage Pro?

Monthly subscriptions and lifetime purchases use your Apple Account. Use Restore Purchases in BorrowKey to refresh an existing entitlement. Manage monthly subscriptions in your Apple Account settings. Existing records remain readable and exportable without an active Pro entitlement.

Reporting a problem

Include your iPhone model, iOS version, BorrowKey version, and the steps that caused the problem. Do not send private vehicle photos or personal information unless you want support to receive them.